BEST PRICE GUARANTEE
for direct bookings
close

BEST PRICE GUARANTEE

Your booking advantages!
  • Booking platform available 24 hours a day
  • Best price guarantee
  • Up to 5% direct booker discount
  • Attractive offers & packages
  • Prompt reservation confirmation
  • Transparent booking conditions
  • Strict data protection
  • Constantly up-to-date room prices
  • Flexible and personal support

Privacy policy - Austria

Data protection at a glance

General information
The following information provides a simple overview about what happens with your personal data whenever you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy statement underneath this text.

Data capture on our website
Who is responsible for capturing data on this website? The data processing on this website takes place through the website operator. You can obtain their contact data from the legal notice for this website.

How do we capture your data?
Your data is, on the one hand, captured when you share it with us. This can, for example, be data that you enter into a contact form. Other data is automatically captured by our IT systems when you visit our website. This is mainly technical data (e.g. internet browser, operating system or time of page retrieval). The capture of this data takes place automatically as soon as you access our website.

What do we use your data for?
Part of the data is captured to guarantee that our website is provided without any errors. Other data can be used to analyse your user behaviour.

What rights do you have concerning your data?
You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to demand the correction, blocking or deletion of this data. For this purpose as well as with other issues on the subject of data protection, you can contact us using the address provided in the legal notice at any time. Furthermore, you have the right to make a complaint with the responsible supervisory authority.

Analysis tools and tools from third-party providers
When visiting our website, your surfing behaviour can be evaluated statistically. This primarily happens using cookies and with so-called analysis programmes. The analysis of your surfing behaviour usually takes place anonymously; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it through the use of specific tools. You can find detailed information on this in the following privacy statement.
You can object to this analysis at any time. We will inform you about the options for objection in this privacy statement.

General information and required information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data provision regulations as well as this privacy policy.
Whenever you use this website, different personal data is captured. Personal data is data with which you can be personally identified. The current privacy policy explains which data we capture and what we use it for. It also explains how and for what purpose this takes place.
We would like to point out that data transfer over the internet (e.g. when communicating by email) can display gaps in security. The complete protection of data from access by third parties is not possible.

Information on the responsible authority
The responsible party for the data processing on this website is:

Hotel Scherer e.U, Michaela Scherer
Plainstraße 37
5020 Salzburg
t +43 (0)662 87 17 06
f +43 662 87 65 68
ATU 34173006
Telephone: +43 (0)662 87 17 06
Email: info@hotelscherer.at

The responsible party is the natural or legal person that has sole or joint authority with others over decisions concerning the purposes and means of processing personal data (e.g. names, email address and similar).

 

Revoking your consent to data processing
Many data processing activities are only possible with your express consent. You can revoke your consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out until your revocation remains unaffected by it.

Right to lodge a complaint with the responsible supervisory authority
In the case of infringements to data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority in issues of data protection law is the regional data protection officer of the Federal Region where our company headquarters are. A list of data protection offers as well as their contact data can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability
You have the right to have data that we have automatically processed on the basis of your consent or for the fulfilment of a contact sent to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to a different responsible party, this only takes place as far as is technically feasible.

SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transfer of confidential data, such as orders or requests that you send to us as the page operator. You can recognise an encrypted connected by the address line of the browser switched from “http://” to “https://” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website
If there is an obligation to transfer your payment data (e.g. account number with direct debit authorisation) after the conclusion of a fee-based contact, this data is required to settle the payment.
The payment transaction via the common payment methods (Visa/MasterCard, bank transfer) takes place exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connected by the address line of the browser switched from “http://” to “https://” and by the lock symbol in your browser line.
During encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, deleting
As part of the applicable legal provisions, you have the right to obtain information about your stored personal data, its origin and recipients and the purpose of the data processing at any time free of charge and if applicable, a right to the correction, blocking or deletion of this data. For more information on this as well as other issues of the subject of personal data, you can contact us using the address specified in the legal notice at any time.

Objection to advertising emails
The use of public contact data to send advertisements and informational material that is not exclusively requested is hereby objected to as part of the duty of the legal notice. The operators of the pages reserve the right to expressly take legal measures in the case of an undesired dispatch of advertising information, for example through spam emails.

Data capture on our website

Cookies
The internet pages sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies are used to make our offer more user-friendly, efficient and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". These are automatically deleted after your complete your visit. Other cookies remain saved on your end device until you delete them. These cookies allow us to recognise your browser again the next time you visit our website. You can set your browser to inform you when cookies are used and to only permit cookies to be accepted on a case-by-case basis, as well as to reject cookies for certain cases or in general, as well as to automatically delete cookies when you close your browser. Deactivating cookies can limit the functionality of this website. Cookies required to carry out the electronic communication process or to provide specific features you desire (e.g. shopping basket feature) are saved on the basic of Art. 6 Section 1 lit. f GDPR. The website operator has a legitimate interest in saving cookies to provide a technically error-free and optimised service. If other cookies (e.g. cookies to analyse your surfing behaviour) are saved, these are specially treated in this privacy policy.

Contact form
Whenever you send us requests using the contact form, your details provided in the request form including the contact data you provide are saved by us for the purpose of handling the request and in the case of follow-up questions. We do not forward this data without your consent.
The processing of the data entered into the contact form thus takes place exclusively on the basis of your consent (Art. 6 Section 1 lit. a GDPR). You can revoke this consent at any time. To do so, it is enough to informally inform us by email. The lawfulness of the data processing activities performed until your revocation remains unaffected by your revocation.
The data you enter into the contact form remains with us until you ask us to delete it, revoke your consent to save it or the purpose of the data storage is cancelled (e.g. after your request has completed processing). Mandatory legal provisions – especially storage periods – remain unaffected.

Registering on this website
You can register on our website to use additional features on the site. We only use the data entered here for the purposes of using the respective offer or service that you have registered for. The mandatory fields requested during the registration process must be completed in full. If this is not the case, we will reject the registration.
For important changes, such as concerning the scope of the offer or with technically necessary changes, we will use the email provided upon registration to inform you of these.
The processing of the data entered during registration takes place on the basis of your consent (Art. 6 Section 1 lit. a GDPR). You can revoke your consent at any time. To do so, it is enough to informally inform us by email. The lawfulness of the data processing activities performed until your revocation remains unaffected by your revocation.

The data we capture during registration is saved by us as long as you are registered on our website and is then deleted. Statutory storage periods remain unaffected.

Comment feature on this website
For the comment feature on this website, along with your comment, information is also saved concerning the time the comment was created, your email address and, if you do not post anonymously, the username you have chosen..

Storage duration of comments
The comments and the associated data (e.g. IP address) are saved and remain on our website until the content of the comment has been completely deleted or the comments have had to be deleted for legal reasons (e.g. offensive comments).

Legal basis
The storage of comments takes place on the basis of your consent (Art. 6 Section 1 lit. a GDPR). You can revoke your consent at any time. To do so, it is enough to informally inform us by email. The lawfulness of the data processing activities performed until your revocation remains unaffected by your revocation.

Processing of data (customer and contractual data)
We collect, process and use personal data only as far as necessary for the founding, content-based design or change to the legal relationship (existing data). This takes place on the basis of Art. 6 Section 1 lit. b GDPR, which permits the processing of data to fulfil a contract or pre-contractual measures. We only collect, process and use personal data about the use of our web pages (usage data) as far as is required to facilitate or charge the use of the service for the user. The customer data collected is deleted after conclusion of the order or termination of the business relationship. Statutory storage periods remain unaffected.

Data transmission in the case of contract conclusion for services and digital content
We only transmit personal data to third parties if this is required as part of the contract settlement, for example to the credit institute contracted with the payment settlement. Further transmission of data does not take place or only takes place if you have expressly consented to this transmission. The forwarding of your data to third parties without express consent, such as for the purposes of advertising, does not take place. The basis for data processing is Art. 6 Section 1 lit. b GDPR, which allows for the processing of data to fulfil a contract or pre-contractual measures.

Social media

Sharing content via plugins (Facebook, Google+1, Twitter & Co.)
The content on our pages can be shared on social networks such as Facebook, Twitter or Google+ in accordance with data protection. This website uses the eRecht24 Safe Sharing Tool for this purpose. This tool only establishes direct contact between the networks and users if the user actively clicks on one of these buttons.

An automatic transfer of user data to the operators of these platforms does not take place through this tool. If the user is logged in on one of the social networks, when using the social buttons from Facebook, Google+1, Twitter & and the rest, an information window appears where the user can confirm the text before submitting it.

Our users can share the contents of this website on social networks in accordance with data protection without entire surfing profiles being created by the operators of the networks.

Facebook plugins (Like & Share-Button)
Plugins of the social network Facebook, Provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our website. The Facebook plugins can be recognised by the Facebook logo or the "Like" button ("Gefällt mir") on our website. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

Whenever you visit our page, a direct connection is established between your browser and the Facebook server through the plugin. Through this, Facebook receives the information that you have visited our website with your IP address. Whenever you click on the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. Through this, Facebook can attribute the visit to our pages to your user account. We would like to point out that as a provider of the pages, we receive no knowledge of the content of the data transferred as well as its use by Facebook. You can find further information concerning this in Facebook's privacy policy at: https://de-de.facebook.com/policy.php.

If you do not wish for Facebook to be able to attribute your visit to our pages to your Facebook user account, please log out of your Facebook user account.

Instagram plugin
Features of the Instagram service are incorporated into our pages. These features are offered and integrated by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Whenever you are logged into your Instagram account, you can link the content of our pages with your Instagram profile by clicking the Instagram button. This allows Instagram to attribute the visit to our pages to your user account. We would like to point our that as a provider of the pages, we receive no knowledge of the content of the data transferred as well as its use by Instagram. You can find further information concerning this in Instagram's privacy policy: https://instagram.com/about/legal/privacy/

Analysis tools and Ads

Google Analytics
This website uses features from the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are saved on your computer and facilitate the analysis of how you use the website. The information created by the cookie about your use of this website is usually transmitted to a Google server in the USA and saved there. The storage of Google Analytic cookies takes place on the basis of Art. 6 Section 1 lit. f GDPR. The website operation has a legitimate interest in the analysis of user behaviour in order to optimise both its online offer and its advertising.

IP anonymisation
;X1002On this website, we have activated the IP anonymisation feature. Through this, your IP address is shortened by Google within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and furthermore, to render services to the website operation associated with the website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data by Google.

Browser plugin
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that this may result in the limited use of the features of this website. Furthermore, you can prevent the capture of the data generated by the cookie and relating to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Opposition to data capture
You can prevent your data being captured by Google Analytics by clicking on the following link. This sets an opt-out cookie, which prevents your data being captured during future visits to this website: Deactivate Google Analytics.

You can find more information concerning the handling of user data with Google Analytics in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing
We have concluded a contract for contract data processing with Google and implement the strict stipulations of the German data protection authorities in full with the use of Google Analytics.

Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" feature by Google Analytics. This allows reports to be generated containing information on the age, gender and interests of website visitors. This data originates from the interest-based advertising by Google as well as from visitor data from third parties. This data cannot be attributed to a specific person. You can deactivate this feature at any time in your Google account using the display settings or generally object to the capture of your data by Google Analytics as described in the point "Opposition to data capture".

Plugins and tools

YouTube
Our website uses plugins from the Google-operated website YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
Whenever you visit one of our pages featuring a YouTube plugin, a connection is established with the YouTube servers. In the process, the YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, this allows YouTube to attribute your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is done in the interest of presenting our online offers in an appealing way. This represents a legitimate interest as defined by Art. 6 Section 1 lit. f GDPR.

Vimeo
Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
Whenever you visit one of our pages featuring a Vimeo plugin, a connection is established with the Vimeo servers. In the process, the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo has access to your IP address. This applies even if you are not logged into Vimeo or have no account with Vimeo. The information captured by Vimeo is transmitted to the Vimeo servers in the USA.
If you are logged into your Vimeo account, this allows Vimeo to attribute your surfing behaviour directly to your Vimeo account. You can find further information concerning the handling of user data in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Web Fonts
This website uses so-called web fonts, which are provided by Google to portray fonts in a uniform way. When retrieving a page, your browser loads the required web fonts in your browser cache to display text and fonts correctly.

For this purpose, the browser you are using must establish a connection with the Google servers. Through this, Google acquires the knowledge that our website is being retrieved through your IP address. The use of Google Web Fonts takes place in the interest of portraying our online offers in a uniform and appealing way. This represents a legitimate interest as defined by Art. 6 Section 1 lit. f GDPR.

If your browser does not support Web Fonts, a standard font is used by your computer.

You can find further information concerning Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Google Maps
This website uses the maps service Google Maps through an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transmission.
The use of Google Maps takes place in the interest of portraying our online offers in an appealing way and to make the locations we specify on the website easier to find. This represents a legitimate interest as defined by Art. 6 Section 1 lit. f GDPR.

You can find more information concerning the handling of user data in Google's privacy policy: https://policies.google.com/privacy

Google Analytics Add-On
This website uses Google Analytics, a web analysis service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files, which are saved on your computer and allow your use of the website to be analysed. The information generated by the cookie on your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address is, however, shortened first within the Member States of the European Union or in other contacting states to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and furthermore, to render services to the website operation associated with the website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data by Google. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that this may result in the limited use of the features of this website. Furthermore, you can prevent the capture of the data generated by the cookie and relating to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout

You can prevent the capture by Google Analytics by clicking on the following link.
This sets an opt-out cookie, which prevents the future capture of your data when visiting this website

You can find more detailed information on the conditions of use and data protection in the Google Analytics Terms and Conditions or in the Google Analytics overview. We would like to point out, that Google Analytics has been expanded using the code "gat._anonymizeIp();" on this website to guarantee the anonymous capture of IP addresses (so-called IP masking).

reCAPTCHA
To protect your requests by online form, we use the reCAPTCHA service provided by the company Google Inc. (Google). The request is used to distinguish whether the entry has been made by a person or is taking place improperly through automated, machine-based processing. The request includes sending the IP address and if applicable, further data required by Google for the reCAPTCHA service to Google. For this purpose, your entry is transmitted to Google and used further there. Your IP address is, however, shortened first within the Member States of the European Union or in other contacting states to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA is not merged with other data by Google. For this data, the diverging data protection provisions by the Google cooperation apply. You can find further information concerning Google's data protection guidelines at: https://policies.google.com/privacy?hl=en