Privacy policy – Austria

Data protection at a glance

General information
The following information provides a simple overview of what happens with your personal data whenever you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy statement underneath this text.

Data capture on our website
Who is responsible for capturing data on this website? The data processing on this website takes place through the website operator. You can obtain their contact data from the legal notice for this website.

How do we capture your data?
Your data is, on the one hand, captured when you share it with us. This can, for example, be data that you enter into a contact form. Other data is automatically captured by our IT systems when you visit our website. This is mainly technical data (e.g. internet browser, operating system or time of page retrieval). The capture of this data takes place automatically as soon as you access our website.

What do we use your data for?
Part of the data is captured to guarantee that our website is provided without any errors. Other data can be used to analyse your user behaviour.

What rights do you have concerning your data?
You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to demand the correction, blocking or deletion of this data. For this purpose as well as with other issues on the subject of data protection, you can contact us using the address provided in the legal notice at any time. Furthermore, you have the right to make a complaint with the responsible supervisory authority.

Analysis tools and tools from third-party providers
When visiting our website, your surfing behaviour can be evaluated statistically. This primarily happens using cookies and with so-called analysis programmes. The analysis of your surfing behaviour usually takes place anonymously; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it through the use of specific tools. You can find detailed information on this in the following privacy statement.
You can object to this analysis at any time. We will inform you about the options for objection in this privacy statement.

General information and required information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data provision regulations as well as this privacy policy.
Whenever you use this website, different personal data is captured. Personal data is data with which you can be personally identified. The current privacy policy explains which data we capture and what we use it for. It also explains how and for what purpose this takes place.
We would like to point out that data transfer over the internet (e.g. when communicating by email) can display gaps in security. The complete protection of data from access by third parties is not possible.

Information on the responsible authority
The responsible party for the data processing on this website is:

Hotel Scherer e.U, Michaela Scherer
Plainstraße 37
5020 Salzburg
t +43 (0)662 87 17 06
f +43 662 87 65 68
ATU 34173006
Telephone: +43 (0)662 87 17 06
Email: info@hotelscherer.at

The responsible party is the natural or legal person that has sole or joint authority with others over decisions concerning the purposes and means of processing personal data (e.g. names, email addresses and similar).

 

Revoking your consent to data processing
Many data processing activities are only possible with your express consent. You can revoke your consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out until your revocation remains unaffected by it.

Right to lodge a complaint with the responsible supervisory authority
In the case of infringements to data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority in issues of data protection law is the regional data protection officer of the Federal Region where our company headquarters are.

Right to data portability
You have the right to have data that we have automatically processed on the basis of your consent or for the fulfilment of a contact sent to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to a different responsible party, this only takes place as far as is technically feasible.

SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transfer of confidential data, such as orders or requests that you send to us as the page operator. You can recognise an encrypted connected by the address line of the browser switched from “http://” to “https://” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website
If there is an obligation to transfer your payment data (e.g. account number with direct debit authorisation) after the conclusion of a fee-based contact, this data is required to settle the payment.
The payment transaction via the common payment methods (Visa/MasterCard, bank transfer) takes place exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connected by the address line of the browser switched from “http://” to “https://” and by the lock symbol in your browser line.
During encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, deleting
As part of the applicable legal provisions, you have the right to obtain information about your stored personal data, its origin and recipients and the purpose of the data processing at any time free of charge and if applicable, a right to the correction, blocking or deletion of this data. For more information on this as well as other issues of the subject of personal data, you can contact us using the address specified in the legal notice at any time.

Objection to advertising emails
The use of public contact data to send advertisements and informational material that is not exclusively requested is hereby objected to as part of the duty of the legal notice. The operators of the pages reserve the right to expressly take legal measures in the case of an undesired dispatch of advertising information, for example through spam emails.

Web server log of the hosting provider

Our hosting provider Host Europe (privacy policy) logs every page request in a server log. Among other things, your IP address, the operating system of your device, the browser you use and the origin of the request (referrer) are stored. This logging is necessary to ensure the security and stability of the web server and cannot be deactivated.

Data capture on our website

Cookies
The internet pages sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies are used to make our offer more user-friendly, efficient and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your complete your visit. Other cookies remain saved on your end device until you delete them. These cookies allow us to recognise your browser again the next time you visit our website. You can set your browser to inform you when cookies are used and to only permit cookies to be accepted on a case-by-case basis, as well as to reject cookies for certain cases or in general, as well as to automatically delete cookies when you close your browser. Deactivating cookies can limit the functionality of this website. Cookies required to carry out the electronic communication process or to provide specific features you desire (e.g. shopping basket feature) are saved on the basics of Art. 6 Section 1 lit. f GDPR. The website operator has a legitimate interest in saving cookies to provide a technically error-free and optimised service. If other cookies (e.g. cookies to analyse your surfing behaviour) are saved, these are specially treated in this privacy policy.

Contact form
Whenever you send us requests using the contact form, your details provided in the request form including the contact data you provide are saved by us for the purpose of handling the request and in the case of follow-up questions. We do not forward this data without your consent.
The processing of the data entered into the contact form thus takes place exclusively on the basis of your consent (Art. 6 Section 1 lit. a GDPR). You can revoke this consent at any time. To do so, it is enough to informally inform us by email. The lawfulness of the data processing activities performed until your revocation remains unaffected by your revocation.
The data you enter into the contact form remains with us until you ask us to delete it, revoke your consent to save it or the purpose of the data storage is cancelled (e.g. after your request has completed processing). Mandatory legal provisions – especially storage periods – remain unaffected.

Processing of data (customer and contractual data)
We collect, process and use personal data only as far as necessary for the founding, content-based design or change to the legal relationship (existing data). This takes place on the basis of Art. 6 Section 1 lit. b GDPR, which permits the processing of data to fulfil a contract or pre-contractual measures. We only collect, process and use personal data about the use of our web pages (usage data) as far as is required to facilitate or charge the use of the service for the user. The customer data collected is deleted after the conclusion of the order or termination of the business relationship. Statutory storage periods remain unaffected.

Data transmission in the case of contract conclusion for services and digital content
We only transmit personal data to third parties if this is required as part of the contract settlement, for example to the credit institute contracted with the payment settlement. A further transmission of data does not take place or only takes place if you have expressly consented to this transmission. The forwarding of your data to third parties without express consent, such as for the purposes of advertising, does not take place. The basis for data processing is Art. 6 Section 1 lit. b GDPR, which allows for the processing of data to fulfil a contract or pre-contractual measures.

Analysis tools and Ads

Google Analytics
This website uses features from the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are saved on your computer and facilitate the analysis of how you use the website. The information created by the cookie about your use of this website is usually transmitted to a Google server in the USA and saved there. The storage of Google Analytics cookies takes place on the basis of Art. 6 Section 1 lit. f GDPR. The website operation has a legitimate interest in the analysis of user behaviour in order to optimise both its online offer and its advertising.

IP anonymisation

On this website, we have activated the IP anonymisation feature. Through this, your IP address is shortened by Google within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and furthermore, to render services to the website operation associated with the website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data by Google.

Browser plugin
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that this may result in the limited use of the features of this website. Furthermore, you can prevent the capture of the data generated by the cookie and relating to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/.

Opposition to data capture
You can prevent your data from being captured by Google Analytics by clicking on the following link. This sets an opt-out cookie, which prevents your data from being captured during future visits to this website: Deactivate Google Analytics.

You can find more information concerning the handling of user data with Google Analytics in Google’s privacy policy: https://support.google.com/analytics/.

Contract data processing
We have concluded a contract for contract data processing with Google and implemented the strict stipulations of the German data protection authorities in full with the use of Google Analytics.

Demographic characteristics with Google Analytics
This website uses the “demographic characteristics” feature by Google Analytics. This allows reports to be generated containing information on the age, gender and interests of website visitors. This data originates from the interest-based advertising by Google as well as from visitor data from third parties. This data cannot be attributed to a specific person. You can deactivate this feature at any time in your Google account using the display settings or generally object to the capture of your data by Google Analytics as described in the point “Opposition to data capture”.

Plugins and tools

OpenStreetMap
Our website uses OpenStreetMap to provide an interactive map. For this purpose, it is technically necessary that the IP address of the website visitor is transmitted to OpenStreetMap (privacy policy). However, this only happens if you have given the corresponding consent via your personal data protection settings.

Customer Alliance
Our website uses a service from Customer Alliance (privacy policy) to display guest reviews for Hotel Scherer. For this purpose, the IP address of the website visitors is transmitted to Customer Alliance. However, this only happens if they have given the corresponding consent in their personal data protection settings.

Extrabooking
Our website uses a service from Extrabooking (privacy policy) to enable the purchase of gift vouchers. For this purpose, the IP address of website visitors is transferred to Customer Alliance. However, this only happens if they have given the corresponding consent in their personal data protection settings.

Cookie Consent with Real Cookie Banner